Carmelita Tolen
Reviewed on August 17th 2025 for property in Mansfield, TX
A Realtor Who Set the Gold Standard (Truly Exceptional) - Even 20 Years Later!
I first worked with Bette Washington (Ms Bette, as I call her, or Auntie Bette the Realtor when I am speaking to others) 20 years ago, and even then, her service was exceptional. Fast forward two decades, and I had the privilege of working with her again, and she’s somehow even more amazing than I remembered.
Her customer service is truly impeccable. She guides you through every step of the process with calm, patience, and unwavering support. Whether you''re buying or selling, she’s always one step ahead, sharing her deep knowledge and expertise, answering questions before you even think to ask them, and stepping in when life gets hectic. Whether I was in town or out of town, she visited my home to ensure everything stayed on track. Her response time is lightning-fast, and she never misses a beat.
What sets her apart is her genuine care. She keeps you informed, makes sure you never miss a deadline, and even after closing, she continues to follow up to ensure everything transitions smoothly. She connects you with trusted professionals - inspectors, insurance agents, contractors - people she’s built relationships with over the years and who uphold the same high standards.
There truly aren’t enough words to express how grateful I am for her dedication, professionalism, and heart. If you’re looking for a realtor who treats you like family, cares, goes above and beyond, and delivers excellence at every turn, look no further than Bette Washington. She’s simply the best and I can''t recommend her highly enough!
